Does this extrusion look right to you? Don't they look crooked? I am having a time with Axner and Olympic getting this kiln post/shelf thing resolved. I first contacted Axner on Nov. 11 and I have now moved on to Olympic and still no replacements, no resolution, no answers. They just keep saying "we will get this resolved soon". When is soon? you may remember that I lost my first ^10 load due to a shelf that cracked in half, brand new shelf. Second ^10, lost it to kiln post explosion. Here is what has happened with those brand new posts and shelves.
This post cracked in half on it's first firing
all of the posts are splintering, (again, crooked right?)
and I now have two cracked shelves. Does this seem normal to any of you out there? I have worked in community studios for ten years where kilns are fired nearly 24/7 and abused by inexperienced assistants and have never seen anything like this. I WANT NEW POSTS AND SHELVES!! What is it going to take? I can't fire my kiln right now except for Raku because I don't trust the posts or shelves. Come on Olympic, do the right thing!!!!!!